Print Hurricane Sandy Update Friday, November 2, 2012November 2, 2012 UPDATED 3:30 p.m.Due to Hurricane Sandy, the telephone lines at NYSIF's 199 Church Street office are experiencing technical difficulties. If you need immediate assistance, please contact our customer service call center at 1-888-875-5790. Many of your questions may also be answered by visiting our website at nysif.com. UPDATED 1:45 p.m.At the request of Governor Cuomo, President Obama has declared a major disaster due to Hurricane Sandy in nine New York counties: Bronx, Kings, Nassau, New York, Richmond, Rockland, Suffolk, Queens and Westchester. For any policyholders directly affected by this disaster with a premium payment due date of October 26 – November 13, your payment deadline will be extended to November 14. There will be no penalties or cancellations during this time for affected policyholders. Thank you.