The New York State Insurance Fund today announced significant enhancements to its online Premium Audit Scheduling System (PASS). PASS will now give policyholders and their representatives the opportunity to schedule an initial audit appointment at a location, date and time that is convenient for them.
At the end of an audit period, a letter will be mailed to the policyholder or designated audit contact with an assigned audit number. Using this audit number and the policyholder number, the customer can visit nysif.com/auditscheduling, select an appointment date and time, and choose the appropriate audit location.
If a policyholder chooses to wait for the initial appointment letter, NYSIF will schedule a date and time for the audit. If that date, time or location is not convenient, the policyholder can access PASS and reschedule.
NYSIF has also made PASS available to employers and representatives with cancelled policies. This will make it easier for NYSIF to accurately bill final premium, allowing employers to budget accordingly.
In the first year and a half of use, more than 13,700 policyholders have used NYSIF’s PASS system. During the same time frame, approximately 83% of the audit appointments scheduled through this system have resulted in a completed audit.