Policyholders

NYSIF takes pride in our service. NYSIF has 12 business offices statewide providing our customers with local policy and claims service. Each office employs a professional staff of workers’ compensation specialists dedicated to the customers and regions they serve.

NYSIF assigns a team of professionals to service your policy and manage your claims from inception to conclusion. NYSIF policyholders receive:

• Expert consultation and remedial action in safety and risk management, including Industrial Code Rule 59 compliance, from a trained corps of more than 50 NYSIF Policyholder Services specialists who are Certified Safety Consultants by the New York State Department of Labor;
• Claims handling and medical case management by the most knowledgeable claims professionals in the business;
• Step-by-step guidance for establishing an industry-standard Return-to-Work program;
• The benefit of one of the best workers’ compensation anti-fraud programs in the country.

NYSIF policyholders receive these services at no extra cost.