Contact Us

Looking for information? Please visit our Frequently Asked Questions page for further details about NYSIF and its services. If you cannot find the answer to your question, please see contact information below.

Employer

NYSIF Policyholders: Find My Underwriter

Prospective workers' compensation policyholders: If you would like to speak with a NYSIF underwriter regarding new coverage, a pending quote or to check on the status of your application submission, please contact NYSIF workers' comp underwriting.

Prospective disability benefits policyholders: If you would like to speak with a NYSIF underwriter regarding new coverage, a pending quote or to check on the status of your application submission, please contact NYSIF disability benefits underwriting.

Claimant

NYSIF Claimants: Find My Case Manager

Report Fraud

There are several types of workers' compensation and disability benefits fraud, including fraudulent behavior on the part of a claimant, medical provider or policyholder. Help NYSIF combat fraud by anonymously reporting it to NYSIF.

You can also report workers' compensation or disability benefits fraud via our Fraud Hotline at 1-877-WCNYSIF (1-877-926-9743).

General Contact Information

Workers’ Compensation: General Inquiry

Disability Benefits: General Inquiry

Media inquiries/general information: NYSIF Public Information Office

Customer Service Contact Center: 1-888-875-5790, Monday - Friday, 8:00 a.m. to 5:00 p.m.

Reset your password or confirm your NYSIF online account.

For issues involving website error messages, please call our technical support desk at 1-877-435-7743, Monday – Friday 7:00 a.m. to 7:00 p.m. or email our webmaster. Please have available the website application or link being used, error messages, and details on your computer configuration including operating system, browser type and version.

When contacting NYSIF, please be sure to include your policy number or claim number in any correspondence. This will assist us in responding to you in a timely fashion.

NYSIF Business Offices

Albany
[Policy prefix: 'A']

New York State Insurance Fund
1 Watervliet Avenue Ext.
Albany, NY 12206-1629
518-437-6400
Email the Albany District Office
Counties:
Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, Washington

Binghamton
[Policy prefix: 'E']

New York State Insurance Fund
2001 Perimeter Road East
Building 16, 4th Floor
Endicott, NY 13760-7390
607-741-5000
Email the Binghamton District Office
Counties:
Broome, Chemung, Chenango, Cortland, Delaware, Otsego, Schuyler, Sullivan, Tioga, Tompkins

Buffalo
[Policy prefix: 'B']

New York State Insurance Fund
225 Oak Street
Buffalo, NY 14203-1609
716-851-2000
Email the Buffalo District Office
Counties:
Cattaraugus, Chautauqua, Erie, Niagara

Nassau
[Policy prefix: 'H']

New York State Insurance Fund
8 Corporate Center Drive, 2nd Floor
Melville, NY 11747-3166
631-756-4000
Email the Nassau District Office
County:
Nassau

New York City
[Policy prefix: K, L, M, Q, V, X]

New York State Insurance Fund
199 Church Street
New York, NY 10007-1100
212-587-5435
Email NYC Policyholder Services
Email NYC Claims
Counties:
Bronx, Kings, New York, Queens, Richmond,

Rochester
[Policy prefix: 'R']

New York State Insurance Fund
100 Chestnut Street, Suite 400
Rochester, NY 14604-2421
585-258-2000
Email the Rochester District Office
Counties:
Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Steuben, Wayne, Wyoming, Yates

Safety Group Office
[Policy prefix: 'G' or 'Z']

New York State Insurance Fund
199 Church Street
New York, NY 10007-1100
212-587-7358
Email the Safety Group Office

Suffolk
[Policy prefix: 'I']

New York State Insurance Fund
8 Corporate Center Drive, 3rd Floor
Melville, NY 11747-3129
631-756-4300
Email the Suffolk District Office
County:
Suffolk

Syracuse
[Policy prefix: 'S']

New York State Insurance Fund
1045 7th North Street
Liverpool, NY 13088-3100
315-453-6500
Email the Syracuse District Office
Counties:
Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence

White Plains
[Policy prefix: 'W']

New York State Insurance Fund
Westchester One
44 South Broadway, 10th Floor
White Plains, NY 10601-4411
914-701-2120
Email the White Plains District Office
Counties:
Orange, Putnam, Rockland, Westchester

DCC - Workers' Comp
New Policy Deposits

New York State Insurance Fund
Document Control Center
New Business
1 Watervliet Avenue Extension
Albany, NY 12206

Please include the ATN number on your check when submitting a deposit for a new policy.

DCC - Disability Benefits
Claims & Underwriting

New York State Insurance Fund
Document Control Center
Disability Benefits
1 Watervliet Avenue Extension
Albany, NY 12206

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