Print Working with NYSIF Once a claim is filed, NYSIF takes a team approach to minimizing the impact of every work related accident. NYSIF Global Case Management (GCM) uses a team of specialists, led by a claims case manager, to ensure that services are delivered promptly so that the injured worker, when feasible, can return to work as soon as possible. Developing a good working relationship with your NYSIF service team ensures that the impact of all claims will be minimized. The Workers’ Compensation Board (WCB) oversees the adjudication of all claims. What is Global Case Management (GCM)? What is the role of the Workers' Compensation Board (WCB)? How may I help the NYSIF claims team? What do the specialists on the NYSIF claims team do for me?