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Workers' Compensation > Policyholders > About Claims > When to File

When to File

An employer must submit Form C-2 with the WCB and NYSIF within 10 days of the employer’s knowledge of a work-related injury, provided the injury has caused or will cause the injured employee’s loss of time from regular duties of one day beyond the workday or shift during which the accident occurred; or has required or will require medical treatment beyond ordinary first aid or more than two treatments by a person rendering first aid.

  • Early filing facilitated by using NYSIF eFROI® helps lower overall claim costs by allowing NYSIF to manage the claim as soon as possible.
  • Employees have 30 days to give employers written notice of an injury and up to two years to file a claim.

The law requires employers to keep records of all accidents for at least 18 years, whether filing a claim or not. This is in case an accident that is not reportable later becomes a claim. Form C-2 does not need to be filed with the WCB or NYSIF if the injury does not result in a claim. But it should be maintained and kept on file by the employer for all accidents that occur.


First Aid Option


For minor injuries, employers may choose the "First Aid" option, which allows employers to pay for medical services and treatment rendered for accidents that are not reportable. The employer should advise the claimant and medical providers to send medical bills to the employer for prompt payment to avoid having the claim affect the employer’s claims history. If NYSIF inquires about an injury being handled by you as a First Aid case, be sure to advise us.

If an employer chooses the "First Aid" option, but the injury has escalated to a lost time case, or more than two medical treatments rendered, employers must file a C-2 with NYSIF and the WCB immediately.


Record Keeping


The law requires employers to keep records of all accidents, including First Aid cases, for at least 18 years whether filing a claim or not. NYSIF eFROI® retains a permanent record of your report, retrievable on the web with your transaction number and policy number. This is a convenient method of meeting Occupational Safety and Health Administration (OSHA) record keeping requirements. Failure to comply with record keeping requirements is a misdemeanor that could cost you up to $3,500 in fines and penalties, as well as escalate claim costs.

Learn more about Filing a Claim.

 
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