COVID-19: How NYSIF is Responding

As the COVID-19 pandemic continues to impact our communities, we want to keep you updated on NYSIF’s preparedness efforts.

Business Continuity

To reduce the risk of spreading COVID-19, the Governor has directed all nonessential New York businesses to shut their business locations, and for all nonessential employees to stay home. NYSIF’s business continuity plan, which was carefully developed to allow us to provide uninterrupted service, enables NYSIF staff throughout the State to work remotely during the office shutdown. While we expect our business to remain fully operational, we ask for your patience if you experience any delays or have any issues in contacting staff as we adjust operations.

Amid all the uncertainty surrounding the coronavirus, NYSIF remains committed to fulfilling our mission.

Policyholders

Need more information? Register for a NYSIF online account; it’s simple and easy. You'll be able to access important, up-to-date policy and claims information and allow NYSIF to quickly and effectively communicate vital information to you. Create an online account now.

Have changes to your payroll? If you’ve experienced a significant decrease in your payroll or are experiencing coronavirus-related financial difficulties, we can adjust your premium payments to help reflect your financial situation. Please contact your Policy Representative to adjust your premium.

Need to do an audit? The NYS Department of Financial Services (DFS) has temporarily suspended onsite physical audits by insurers. For a convenient alternative, workers' compensation policyholders can upload audit documents right on our website, swiftly and securely. Upload your audit documents now.

Have questions about employee coverage for COVID-19? An employee must sustain a work-related injury or illness to be eligible for benefits under the New York Workers’ Compensation Law. Generally, mere exposure or quarantining of an employee would not qualify for workers’ compensation benefits, although certain quarantined employees might qualify for disability benefits - see "Workers" below. Claims by employees who actually contract COVID-19 may be compensable if the evidence shows that the contraction was work-related. NYSIF anticipates that there will be many questions about coverage and liability as information about COVID-19 develops. Our approach, at this time, is to evaluate each claim on a case-by-case basis.

Families First Coronavirus Response Act: Employer Paid Leave Requirements (From the US Department of Labor, this provides more information on this federal legislation.)

Workers

You may be eligible for workers' compensation or disability benefits. Read more below.

If your employer is a NYSIF policyholder and you are
unable to work because:
Then please
you contracted COVID-19 at your work  notify your employer immediately and file workers' compensation Form C-3 with the NYS Workers' Compensation Board. NYSIF will investigate all claims and make a determination of liability.
you contracted COVID-19 away from work 

file disability benefits/PFL form SCOVID with NYSIF

SCOVID Form - Translations

your job was deemed non-essential and you were laid off   apply for Unemployment Insurance from the NYS Department of Labor

you are under an order of mandatory or precautionary quarantine or isolation for COVID-19 issued by a governmental entity (e.g. Department of Health)

See: Guidance For Obtaining An Order For Mandatory Or Precautionary Quarantine

file disability benefits/PFL form SCOVID with NYSIF

SCOVID Form - Translations

your minor child is under an order of mandatory or precautionary quarantine or isolation for COVID-19 issued by a governmental entity (e.g. Department of Health)

See: Guidance For Obtaining An Order For Mandatory Or Precautionary Quarantine

file disability benefits/PFL form CCOVID with NYSIF

CCOVID Form - Translations

you are caring for a family member who has been diagnosed with COVID-19 file PFL form PFL-CARE with NYSIF
your child(ren)'s school was closed and you must care for them learn more about your eligibility for paid sick leave from your employer under the Federal Emergency Paid Sick Leave Act
Not sure if you fit one of the circumstances listed above?  View our Frequently Asked Questions.
Still have questions? Email us.

Register for a NYSIF online account; it’s simple and easy. With an online account, you can enroll in direct deposit and view a summary of your claim. Having an online account will allow NYSIF to quickly and effectively communicate vital information to you. Create an online account now.


NYSIF Notices to Customers

Notice Translations  Date
Policyholders: We Are Here to Help    05/02/2020
Financial Relief for Our Policyholders  Bengali  Haitian-Creole  Italian  Korean  Polish  Russian  Spanish  Traditional Chinese  04/02/2020
Help for New York Workers  Bengali  Haitian-Creole  Italian  Korean  Polish  Russian  Spanish  Traditional Chinese  03/30/2020
Policyholders: NYSIF Launches New COVID-19 Page    03/27/2020 
Reps: NYSIF Launches New COVID-19 Page    03/27/2020 
A Message to Our Policyholders    03/20/2020 
NYSIF Continues Operations Remotely    03/17/2020
NYSIF Business Continuity Amid the Coronavirus   03/06/2020

New York State Resources

Business Financial Assistance

This page was updated on May 10, 2020

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