Provider Billing Inquiry & Explanation of Benefits

Online Medical Payee Portal

NYSIF has an online medical payee portal for providers to check the status of submitted bills and obtain an electronic explanation of benefits for payments received from NYSIF. To safeguard privileged information of both you and the claimant, obtaining an explanation of benefits and bill payment information requires a secure log-in to access that data.

Medical providers need a copy of their latest check from NYSIF to complete registration. Note that only one master account can be created per medical provider, but providers will be able to grant access to additional users once the account has been verified. These “child accounts” will not need to register or wait for a PIN letter because they have inherited all permissions from the master user.

If a medical provider uses a third-party billing company, the biller must also register for an online account to obtain access to the provider’s information. Once the biller completes the registration, NYSIF will send the vendor biller a unique identifier code that they must share with the provider. The medical provider should then log back into the NYSIF account and add the biller by entering the unique ID code in the textbox on the landing page. By clicking ‘submit,’ the medical provider payee acknowledges and accepts responsibility for the release of information to the billing service.

Please note again that this ID code must be provided by the biller to the payee through direct communication. NYSIF cannot provide this information, nor play an active role in granting these permissions. Please note that only the master account for the medical provider can add/authorize a third-party biller. Child accounts set up by the provider do not have permission to grant authorization.

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