Enjoy quicker access to funds, and avoid trips to the bank. Direct deposit payments are more secure, with no worry that your check may be lost or stolen. You’ll receive your payments faster and get an email each time we deposit a payment into your account. You can enroll anytime; nysif.com is available 24 hours a day! More information can be found in our User Guide for Providers.
Medical Provider Direct Deposit FAQs
Please note that only the nysif.com parent (or "master") account for the provider can enroll in direct deposit on the provider's behalf. Authorized User accounts and third party billers cannot enroll in direct deposit.
- How do I start?
Visit nysif.com and log in to your online account. If you do not have one, please create a NYSIF account. Visit our Medical Provider Portal page for more information on registration.
You will need a check received from NYSIF within the last 45 days and a valid email address to begin. When you've completed your registration, log into your account and choose "Enroll/Manage Direct Deposit."
- What do I need to enroll?
A valid checking or savings account, the name of your financial institution, your bank routing number and your bank account number. Foreign bank accounts cannot be enrolled in NYSIF direct deposit.
- How will NYSIF verify my identity?
Once the application is completed, you will be redirected to DocuSign to authenticate your identity and sign electronically.
- When will my direct deposit begin?
Once NYSIF receives a completed direct deposit application, it will take several business days to verify your bank information. Until that time, you will receive your payments by mail.
- Will I be notified by NYSIF when payments are deposited?
Once direct deposit begins, you will receive an email every time NYSIF deposits a payment to your account. You can then log in to the medical provider portal to review the associated Explanation of Benefits (EOB) by using the draft number in the payment notification email to "Search Payments by Check Number." Each direct deposit can contain payment for up to 25 separate bills.
- Will funds be available on a holiday?
If your payment date falls on a bank holiday, your payment will post on the next business day.
- What if I want to change bank accounts?
If you need to change the bank account for your direct deposit, please log in to your account and choose "Manage/Enroll Direct Deposit" to provide your new bank account information. Please note, you will be directed to DocuSign again to verify your identity. Once NYSIF approves your new application, it will take several business days to process the change to the new account. If a payment is due in the interim, it will be sent by mail.
- What if I want to cancel direct deposit?
Log in to your NYSIF online account, visit your Account Management page and click "Unsubscribe" to cancel direct deposit at any time. It may take another cycle of payments to stop this transaction, after which your next scheduled payment will be sent by mail.
- What if I move?
Always notify NYSIF if your address changes. However, moving will not affect your direct deposit unless you close or change bank accounts.
Please carefully review the Medical Provider's Rights and Authorizations, applicable to any NYSIF provider payments.